Privacy Policy1. Introduction

Uwrapz (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our car wrapping services and communicate with us through WhatsApp.

2. Information We Collect

We collect the following types of information:

  • Name and contact information
  • Vehicle details (make, model, year, VIN)
  • WhatsApp contact number
  • Photos of your vehicle
  • Service preferences and requirements
  • Payment information

3. How We Use Your Information

We use your personal information to:

  • Provide car wrapping services
  • Send status updates via WhatsApp about your vehicle
  • Process payments
  • Maintain service records
  • Contact you about your service
  • Improve our services
  • Comply with legal obligations

4. WhatsApp Communication

By providing your WhatsApp number, you consent to receive service updates through WhatsApp. These updates may include:

  • Project status notifications
  • Installation progress photos
  • Completion updates
  • Appointment reminders
  • Service follow-ups

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your information may be shared with:

  • Our employees who need it to provide services
  • Service providers who assist in our operations
  • Legal authorities when required by law

6. Data Security

We implement appropriate security measures to protect your information, including:

  • Secure storage of personal data
  • Limited access to personal information
  • Regular security assessments
  • Encrypted data transmission

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of WhatsApp communications
  • Request a copy of your data

8. Data Retention

We retain your personal information for as long as necessary to:

  • Complete your service
  • Maintain business records
  • Comply with legal requirements
  • Handle any potential disputes

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the new policy on our website
  • Sending a notification via WhatsApp
  • Updating the “Last Updated” date

11. Contact Information

For questions about this Privacy Policy or your personal information, contact us at:

WrapzPhone: +6012-556 7029Address: 3 & 5, Jalan 5/89B, Off, Jln Sungai Besi, Kawasan Perindustrian Trisegi, 57100 Kuala Lumpur

12. Consent

By using our services and providing your WhatsApp number, you consent to this Privacy Policy and our information practices described herein.